Your personal Jem® concierge

Jem® was designed to house our shoppers’ happy memories and favourite moments, and our Concierge team is here to help create a delightful time for everyone.

  • General enquiry
  • Information on mall activities and events
  • Mall promotion enquiries and redemptions
  • Taxi booking & Restaurant Reservation
  • Wheelchair hire
  • First aid assistance
  • Lost and Found (children and property)
  • Sale of Lendlease Gift Vouchers
  • SISTIC (Level 3)
Do drop by should you require any assistance and we look forward to seeing you soon!
Opening Hours
  • 10am to 10pm (Concierge services, including mall promotion redemptions and sale of Lendlease Gift Vouchers, will end at 9:45pm daily)
  • Location: Level 3
  • You can also contact us at +65 6225 5536 or
Revision of Parking Rates* with effect from 1 Jan 2017
(Weekdays, Weekends including Public Holidays)
  • Cars
  • First hour $1.39
  • Subsequent 15 mins $0.54
  • 6pm onwards $2.68 per entry
  • Motorcycles
  • $1.39 per entry
  • Loading Bay
  • Every 30 mins $1.39

*All rates are inclusive of prevailing GST charges.

Section of the B3 carpark will be closed for Office Tower usage from Mondays to Fridays, 6.30am to 6pm. Excluding Saturdays, Sundays and Public Holidays.