Your personal Jem concierge

Jem was designed to house our shoppers’ happy memories and favourite moments, and our Concierge team is here to help create a delightful time for everyone.

  • General enquiry
  • Information on mall activities and events
  • Mall promotion enquiries and redemptions
  • Taxi booking & Restaurant Reservation
  • Wheelchair hire
  • First aid assistance
  • Lost and Found (children and property)
  • Sale of Lendlease vouchers
  • SISTIC Ticketing Services (operates from 12pm - 8pm daily)

Do drop by should you require any assistance and we look forward to seeing you soon!

  • Opening Hours: 10am - 10pm (Concierge services, including mall promotion redemptions and sale of Lendlease vouchers, will end at 9:30pm daily)
  • Location: Level 3
  • Contact: +65 6225 5536 or